NLP techniques are useless unless you understand the strategy to apply them. Great NLP training must be strategic and systemic. Anita Kozlowski has a unique way of teaching NLP. Her training is the most comprehensive NLP training in the world.
conflict is about poor communication. Its always about identity level issue, never about the situation. You can easily eliminate conflict and return to the negotiation table, devoid of negative emotions,
Influence is a skills.Anyone can learn it. NLP is a great method to learn this important skill.